Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
 
Caroline Chappell, Analyst
Service Fulfillment
Enable flexible, proven end-to-end fulfillment services that offer low Total Cost of Ownership (TCO) in the market and manage subscribers’ experience. 

Coscend’s comprehensive portfolio of services enables a service provider to leverage all of its resources-people, equipment, new technologies and embedded systems and processes and features.  Key services include:
  • Data partitioning services:  Offer controlled access of users, enabling enterprise customers of service providers to self-manage for cost reduction and new revenue.

  • Integrated customer view:  Provide a consolidated view across all data sources to manage OSS transformation risk and cost.

  • Automated synchronization services:  Eliminate costly data cleansing, uncovers unused capacity, and increases data accuracy.

  • Lifecycle management services:  Align resources from service creation through provisioning, assurance and optimization and to keep TCO low by reusing and/or easily modifying the building blocks for each new service.

Coscend offers a complete solution framework for early stages of package selection, requirements gathering, data migration, integration, and client training. Coscend can provide solutions in:
  • Engineering and planning to manage asset utilization, increase network capacity utilization, and improve data integrity across legacy systems.

  • Network provisioning or activation.

  • Inventory management (physical and logical).

  • Outside Plant (OSP) inventory and planning.

  • Network management systems.

  • Network inventory auditing.

  • Service activation to streamline the provisioning process to reduce intervals, and to allow for the introduction of next generation services.

  • Flow through provisioning systems.

  • Integration with customer management systems.

Coscend’s solutions help service providers rapidly bundle, order, and fulfill new and next generation services by:
  • Enhancing order entry and order management systems to offer, order, and deliver bundled services.

  • Managing the service fulfillment workflow to minimize time between order taking, order decomposition, and service activation.

  • Streamlining and automating the processes to introduce and fulfill new services.

  • Implementing solutions to quickly integrate new trading partners/suppliers and efficiently manage ongoing transactions.

  • Managing the strategy, process, and application transition from traditional offerings to next generation services.

  • Leveraging emerging technologies such as IP-based Multimedia Subsystem (IMS) and Service Delivery Platforms (SDPs) to reduce the time to market for bundled IP-based services.

  • Developing SIP-based applications using global delivery to reduce cost and further accelerate time to market.


You could use Coscend's expertise in:
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