Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
 
Caroline Chappell, Analyst
Order Processor Service Factory
Leverage a generic set of data elements for different kinds of products in an order management system with minimum transformation.


Challenges
  • Increasing number of products.

  • Existing components are not reusable.

  • Dependency on different systems.

  • Difficult to trace products.

Results
  • Difficulty in maintaining different definitions for product.

  • Data distributed in different places.

  • Considerably longer time required to design a new product.

Tool (Solution):  Coscend's Order Processor Service Factory
Utilize a set of generic schema to create different products.  This factory comprises:
Key Features
  • A set of schemas to handle the requests and responses.
  • Database structure derived to store the orders.
  • Automatic user interface derived based on the schema definition to facilitate order entry.
Benefits
  • Re-usable commonalities in order management systems save time and cost.

  • Interoperable with diverse systems.
  • Easily integrated with existing systems.
  • Better manageability of customers’ requests.
  • Operational efficiency from automation.
Impact
  • Products can be defined at low cost.

  • Faster development .
  • Greater customer satisfaction.
  • Higher quality service in lesser time.
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