Coscend Communications Solutions

"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."

Caroline Chappell, Analyst

Mediation Usage Monitor

Monitor usage for service provider using a dashboard tool.

Challenges

Lack of “dashboard” view of the usage data processing (in mediation system).

Lack of usage processing policies and configuration setup.

Usage data not being processed can lead to revenue losses.

One off tools/scripts that are not part of system software and hard to maintain or enhance.

Dependency on single source to provide the accurate “dash board” view of usage data processing.

Results

Error prone and time consuming.

Low reliability.

High maintenance, enhancement costs.

Difficult to manage.

Lost revenues.

Higher TCO.

Tool (Solution): Coscend's Mediation Usage Monitor
A tool that accomplishes the following:

Monitor usage processing 7x24 to ensure SLA with downstream applications as well as to ensure the processing load (CPU, disk space) on the mediation platform.

Automated tool to reduce errors.

Dashboard-based automation for usage monitoring in real-time.

Key Features

Accounts for usage data processing in various states: (e.g., validated, duplicate, error, distributed, complete) by network element grouping.

Configures thresholds for alarm / notification by usage processing states and by network element grouping.

Allows administrative “actions” via GUI for usage data in various states.

Provides a thin client GUI for ease of use and configuration.

Benefits

Easy-to-use, convenient monitor that provides real-time visibility.

No revenue leakage or loss.

Increased operational efficiency through automation.

Standards-based low cost tool.

Impact

Increased confidence for usage processing in mediation platform.

Higher quality.

Lower TCO.