Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
  
Caroline Chappell, Analyst
Mediation Service Factory
Increase the efficiency of mediation application.

Challenges
  • Network element monitoring:  Unable to detect and monitor.

  • Visibility of usage events:  Incomplete, not monitored, duplicate usage events sent to downstream applications (e.g., billing).

  • Real-time performance issues:  Unable to keep up with usage events from networks and distribution points.

  • Multi-point distribution:  Unable to distribute same usage to multiple billing systems.

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Results
  • Downgraded service delivery.

  • Lost revenues.

  • Migration delays.

  • Lack of confidence in switching to a new billing system.

  • Operational impacts.

  • Cost overruns.

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Tool (Solution):  Coscend's Mediation Service Factory
 A set of automated tools to increase the efficiency of mediation application.  It comprises of:
Key Features
  • Monitor usage.
  • Distribute data to downstream applications.
  • Analyze performance KPIs in real-time.
  • Configure and monitor network elements.
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Benefits
  • Flexibility in distribution, usage, monitoring, performance analysis.

  • Realize higher process efficiency through increased speed and lower cost (operational expenditure) of deployment and integration with existing processes and systems.
  • Adapt and integrate as building blocks suitable for new environments intrinsically.
  • No revenue leakage or loss.
  • Operational efficiency from automation.
  • Standards-based low cost tool.
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Impact
  • Higher quality.
  • Lower TCO.
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