Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
  
Caroline Chappell, Analyst
Mediation Network Element Monitor
Monitor your network elements with a dashboard tool.

Challenges
  • Lack of “overview” of the various network element interface status (in mediation system).

  • Lack of a uniform and easy-to-use network elements configuration (for usage collection) in a diverse and complex network.

  • Network elements outages/upgrades can lead to delays and revenue losses.

  • Lack of flexibility (in mediation system) to manage the changes (e.g. protocols, formats) in network elements software.

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Results
  • Longer time-to-market new services provided by new network elements.

  • Network elements vendor unable to support accounting/billing needs.

  • High maintenance, enhancement cost.

  • Management of changes is manual and time consuming.

  • Potential lost revenues.

  • Higher TCO.

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Tool (Solution):  Coscend's Mediation Network Element Monitor
  • Monitors 24x7 network elements that are the sources of usage data (i.e., revenue).  (Ensures SLA with downstream applications.)
  • Configures network elements flexibly.  (Configures with changes in software from network element vendors.)
  • Monitors network elements in real-time.  (Ensures the right processing load (CPU, disk space) on platform.)
  • Increases operational efficiency through automation.
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Key Features
  • Provides configuration of each network element for usage data: Interface protocol (FTP, RCP, RSTP, Socket), thresholds (time-based, volume-based), link status and type (active, inactive, test, link color), connection type (ping, traceroute).
  • Allows administrative “actions” via GUI for network elements in various states.
  • Provides a thin client GUI for ease of use and configuration.
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Benefits
  • Network element overview based automation in real-time.
  • Proactive monitoring of network element status to avoid revenue leakage or loss.
  • Increased operational efficiency through automation.
  • Standards-based low cost tool.
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Impact
  • Increased confidence for usage processing in mediation platform.
  • Higher quality.
  • Lower TCO.
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