Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
 
Caroline Chappell, Analyst
Mediation Multi-point Distributor
Store or forward mediation data using an intelligent device.


Challenges
  • Manual interventions.

  • Dependency on single resource as a expert of mediation system.

  • No audit trail.

  • No reconciliation reporting.

  • One off tools/scripts that are not part of system software and hard to maintain or enhance.

  • Potential loss of usage data.

  • Hard to migrate from “old” billing to “new” billing system.

Results
  • Error prone and time consuming.

  • Low reliability.

  • High maintenance, enhancement costs.

  • Difficult to manage.

  • High maintenance, enhancement costs.

  • Lost revenues.

  • Higher TCO.

Tool (Solution):  Coscend's Mediation Multi-point Distributor
  • Operational efficiency from automation.
  • Successful migration of downstream applications (e.g., billing systems).
  • Switch to revenue assurance.
Key Features
  • Groups usage data into sets.
  • Configures distribution points.
  • Schedules for distribution (e.g., real-time, batch).
  • Tracks status of distribution by each distribution on GUI.
  • Reports (by distribution points and usage sets) for revenue assurance.
  • Provides a thin client GUI for ease of use and configuration.
Benefits
  • Automation for usage distribution.
  • No revenue leakage or loss.
  • Operational efficiency from automation.
  • Standards-based low cost tool.
  • Flexibility of distribution.
Impact
  • Increased confidence for downstream applications migration.
  • Higher quality.
  • Lower TCO.
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