Coscend Communications Solutions
"Coscend is at the vanguard of a new evolution in telco OSS/BSS systems integration."
 
Caroline Chappell, Analyst
Data Management Service Factory
Effectively build, protect and maintain useful data sources using a combination of technology tools and processes that work together to ensure that your data is accurate, consistent, and timely, and in perpetuity.


Challenges
  • Inconsistent, outdated (data change) and erroneous data, both customer and business data.

  • Data decay.

Results
  • Poor data quality costs over $3.6 billion to companies every year.

  • Data problems can impair a company's ability to function at peak levels.

Tool (Solution):  Coscend's Data Management Service Factory
Build, protect and maintain useful sources of data using Coscend's tools that include:
Key Features
  • Space and object management.
  • Backup and recovery.
  • Database health checkups.
  • Performance optimization.
  • Advanced replication.
  • Repository.
  • Developer forms and reports.
  • Capacity planning.
  • Data upgrade and migration.
  • Data presentation.
Benefits
  • Understand the business and customer base.

  • Able to adequately comply with any number of regulatory requirements.
  • Reduced database support costs.
  • Continuous database availability.
  • Higher productivity toward strategic goals.
  • Better manageability of customers’ requests.
  • Operators could transfer savings to customers.
  • Operational efficiency from automation.
  • Higher quality.
Impact
  • Become more competitive.

  • Greater customer satisfaction.
  • Lower TCO.
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