Industry-wide validation:  fast-growing, satisfied customers.

Customer Coscend's Contribution
A communications service provider with annual revenues of $1.1 billion Implemented the unified communications (UC) initiative:
  • Created a benchmarked UC commercial offer for launch;
  • Developed a strategy to provide secured access to UC services from any access media;
  • Implement the launch and secured access plan through creation of interoperable technology architecture; and
  • Develop the standardized, vendor-agnostic software interface modules for systems integration.
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 Customers
 

  

A voice over Internet Protocol service provider with annual revenues of $800 million Enabled customer operations team to quickly and cost-effectively make changes to devices and systems as well as activate services:
  • Architected and developed an element module that enables seamless provisioning of an integrated access device;  and
  • Developed post-deployment mass configuration and firmware upgrade platform.
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 Customers
 

  

A telecom service provider with annual revenues of $14 billion Enabled reduction in unit costs and increase in operational efficiency of software development:
  • Delivered a strategy and roadmap for enterprise testing automation;  and
  • Developed a business and financial case, program implementation plan, software product architecture, including systems, high- and low-level design, and prototype for a self-service Web portal.
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A fast-growing pioneering communications software company Developed, deployed and maintained external Web portal with dynamic features:
  • Created text and visual content;
  • Designed style, structure and architecture;
  • Developed tools, utilities components and re-usable templates;
  • Built and deployed specialized Web forms and over 250 Web pages;
  • Extended Web 2.0 capabilities including Web-based free e-mail, social blogs, MAC-like fish eye interactive objects, intranet and Internet search, to enable the stakeholders to share and collaborate;  and
  • Developed rich Internet media content and applications that include over 30 embedded video and audio automation using Adobe Flash-based, Javascripts, DHTML and XML-based components.
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A fast-growing University Collaborative research programs:
  • Collaborative fundamental and applied research in areas including global business, communications engineering, and software engineering, and publish this research;
  • Providing expert’s opinion on the trends in the society, economy and industry including communications and software engineering, for publication in research journals;
  • Participating in peer reviews of research;
  • Collaborating in creation of case studies;
  • Conducting market research that helps Coscend’s products to be commercially adapted;  and
  • Participate in each other’s various conferences, industry and organizational events.
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One of the largest telecom service providers in the U.S. Upgraded and provided maintenance support for IVR using one of the world's largest equipment vendor's MPS and VPS systems across more than 100 servers of the national service provider serving mid-range enterprises.
One of largest ILECs in the U.S. Provided provisioning logic between central hub and sub-hubs, and created cross-connects at each network node from central hub to sub-hubs.
An OSS-BSS platform provider Designed, developed and implemented the OSS platform for CLECs, the interfaces of the platform with two of the largest service providers in the U.S., and the processing interfaces with four commercial banks.
 
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